Customer support

Position requirements
Must requirements

• Experience with networking protocols and solutions (UDP, TCP, Switching, Routing)
• Experience with networking debugging methods and tools
• Proven ability creating presentations and formal documents
• Experience with CRM application
• Experience supporting global customers
• English – very good written and verbal capabilities
• Able to tackle unexpected challenges
• Self-learner, Autodidact

Advantage requirements

• Technical Electronic HW background
• Familiarity with GSM/GPRS/GPS/Bluetooth
• Experience in DB (SQL)
• Experience with Cloud and Virtualization
• Experience with Pre-Sale process (answering RFI/RFQ etc.)
• Experience with Project Management
• Other foreign languages
• Foreign passport

Educational Qualifications

• Bachelor’s degree in Electronic Engineering, Computer science or equivalent
• Advanced professional certifications, such as: CCNA, SQL