Support Engineer- Tier 1

• Member of our global call center
• Support cases via CRM system and Phone calls
• Customer Support- HW and SW products
• Remote troubleshooting
• Technical documentation

Requirements:

• Electrical or electronics engineer- a Must
• Experienced in customer support- an advantage
• Customer oriented, team player and excellent communication skills
• Experience with Photovoltaic systems- an advantage
• Fluent English, speaking and writing is a must
• Other languages – an advantage
• Self-motivated, able to take the initiative to solve problems and lead tasks
• Organized
• Willingness to work extended hours per need
• Willingness to travel abroad